Answers to common questions about BookingSerial, online bookings, subscriptions and business management.
BookingSerial is an online appointment management and booking platform that helps businesses and independent professionals manage services, customers, appointments, availability, payments and customer communication in one workspace.
Yes. Businesses can allow customers to submit appointment bookings without requiring a BookingSerial customer account. The booking process can collect the information required by the business to confirm and manage the appointment.
Yes. BookingSerial provides a business workspace where you can manage your business information, services, customers, appointments, availability, staff, notifications, integrations and other operational settings.
Yes. Depending on your subscription plan and business configuration, you can add staff members and assign appropriate roles and permissions to help manage your business operations.
Subscription plans may be upgraded or downgraded according to the plan and billing rules applicable to your account. Any applicable pricing or billing adjustments will be handled according to the subscription terms.
BookingSerial can support online payment methods configured for the business. Available payment gateways and currencies may depend on the business configuration, location and the payment providers enabled on the platform.
Yes. BookingSerial is designed for a broad range of appointment-based businesses and professionals, including beauty, healthcare, fitness, education, consulting and other service-based businesses.
You can visit the BookingSerial Help Center for common questions and guides or contact the BookingSerial support team for assistance with your account, subscription or platform-related issues.